🔄 Can I Change or Cancel My Order?

We know plans can change! Here's everything you need to know about modifying or canceling an order after it's been placed.

✏️ Can I Edit My Order?

You can request a change to your order (like product, quantity, or shipping address) if it hasn’t been shipped yet.

To request a change:

1. Go to your My Orders page

2. Select the order you'd like to change

3. Click “Request Change” or contact us with your order number

4. We’ll confirm if the change is possible

⚠️ Once your order has been processed for shipping, we can no longer make changes.

❌ Can I Cancel My Order?

Yes — you can cancel your order as long as it hasn’t shipped yet.

To cancel your order:

• Log into your account and visit My Orders

• Find your order and click “Cancel Order”

• Or contact us immediately with your order number

If your order has already shipped:

• You’ll need to wait for it to arrive and request a return instead. See our Return Policy for details.

🕒 How Much Time Do I Have?

We process orders quickly!
You usually have a 1–2 hour window after placing the order to request changes or cancellations.

💸 What About Refunds?

If your order is canceled before shipping:

• A full refund will be issued to your original payment method

• Processing time may take 3–5 business days depending on your bank

📦 What If My Item Has Already Shipped?

If your item has shipped, you won’t be able to cancel it — but you can still:

• Refuse the package upon delivery

• Return it once it arrives (see our Returns & Refunds page)